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Focus on What's Important: Eliminating Background Noise and Distractions

Be Mindful of Your Surroundings Use Optimal Equipment Don't Forget the Extras Take Advantage of Conference Controls Conversation Mode provides an open, un-muted conference in which all Participants can speak freely. This mode works best for small groups of conferees. Q&A Mode automatically mutes members of the conference call who entered the Participant Access Code, while still allowing those who entered with the Organizer Access Code to speak. However, muted Participants may un-mute themselves by pressing touch-tone “6”. This mode works best with medium or large groups of conferees. Presentation Mode automatically mutes members of the conference call who entered the Participant Access Code, enabling conference Participants to listen without being able to speak to others on the conference. This mode works best with large groups of conferees for reducing background noise.

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Conference Touch-Tone Quick Reference

A touch-tone guide while on a conference call

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Telephone Playback Touch-Tone Quick Reference

This touch-tone guide is for use while listening to the Telephone Playback of a Conference Recording

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Glossary of Terms

The terms of conference call glossary

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Organising Your Conference Call

help you plan & organise your conference

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At the Start of Your Conference Call

Ensure that you are able to hear the conference call clearly by not sitting in a noisy place, that your phone works without any noise or interference.

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After Your Conference Call Has Finished

You may wish to stay in the conference with certain participants to discuss sensitive items, use the conference lock feature here to ensure a secure discussion

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If It's Your First Time Conducting A Web Conference

Then keep it simple. Avoid the temptation to try all the advanced features if you're just starting out or trying a new system.

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If You're Planning A Web Conference In Advance

Then schedule the web conference ahead of time so that all of the details for your meeting have been secured.

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If You Would Like To Notify Participants In Advance Of Your Web Conference

send out invitations that include the meeting details

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