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| How do I download a recording? |
Your recordings will be listed by conference name and then date & time, with your most recent recording at the top. Find the recording you wish to download and right-click on ’Recording’ to the right of the date, time and length
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| What are the star commands? |
Out-Dial Instructions
*1 - Dial out to a participant: By pressing *1, the "leader" is temporarily removed from the conference and can dial out to another participant.
*2 - Return with a new participant: After dialing out to the participant, the "leader" can press *2 to return to the conference with the new participant.
*3 - Return without a new participant: After dialing out to the participant, the "leader" can press *3 to return to the conference without the new participant |
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| How do non-U.S. Residents join the call? |
You have 2 options to connect participants outside the U.S.:
Participant dials directly into the conference (Toll-Free Access numbers from Canada and U.K.)
Moderator dials out to the participant |
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| Can participants use their cell phones to join the conference call? |
Yes you can use your cell phone to call our 800 access number and join a conference call.
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| How do I start a Question and Answer Session From Website? |
Make sure you are logged in to your account
Click on the "Live Calls" tab
Click on "View" for the conference that you want to view live
Place the call on Lecture Mode by pressing *5 on your telephone keypad or by clicking on the "Lecture Mode" icon
Instruct your participants to press *1 on keypad to ask questions (they will hear a voice prompt say "Your hand is raised").
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| Focus on What's Important: Eliminating Background Noise and Distractions |
Be Mindful of Your Surroundings
Use Optimal Equipment
Don't Forget the Extras
Take Advantage of Conference Controls
Conversation Mode provides an open, un-muted conference in which all Participants can speak freely. This mode works best for small groups of conferees.
Q&A Mode automatically mutes members of the conference call who entered the Participant Access Code, while still allowing those who entered with the Organizer Access Code to speak. However, muted Participants may un-mute themselves by pressing touch-tone “6”. This mode works best with medium or large groups of conferees.
Presentation Mode automatically mutes members of the conference call who entered the Participant Access Code, enabling conference Participants to listen without being able to speak to others on the conference. This mode works best with large groups of conferees for reducing background noise.
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| Conference Touch-Tone Quick Reference |
A touch-tone guide while on a conference call |
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| Telephone Playback Touch-Tone Quick Reference |
This touch-tone guide is for use while listening to the Telephone Playback of a Conference Recording |
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A+ Conferencing is a full service conferencing company with over 50 years of experience in the industry. |
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