Vcall Custom Production Services cover you and your organization throughout the entire web event lifecycle. We offer a host of Live-Event, Post-Event, and Custom Development services.

Live Event Services
Beyond technical support and customer service, Vcall offers production services to help you make the most of your web event.

• If you are a self-service client and are producing an event, a presenter assistant can run through last minute checklists, push slides, manage the Q&A window, or send messages over the Marquee.
  
• If you want to webcast a physical event, we can come onsite to stream live audio, video, and slides to your online attendees.
  
• If you want to repurpose an event for future use, Vcall can capture audio and video, and optimize them for delivery in a variety of ways, including CD, on-demand web access, or FTP download for hosting on any Web site.
  
• Our video services are all-inclusive, covering lighting, post-production, editing, mastering, and encoding for online delivery.
  
• Vcall also offers moderating services utilizing experts with television and radio backgrounds to transform your web conference into a polished production that enhances your organization's image.

Post-Event Services

Post-event deliverables extend the life of your web event and increase ROI. Vcall can provide web event archives (Replays), audiocassette and CD masters, transcripts, and other collateral materials.

• Web-hosted or self-running CD-ROM Replays of your event retain the full multimedia experience of your event, including all slides, graphics, video, Flash animation, audio and interactive features such as polling, Q&A, brainstorming, slide annotations, whiteboards and more.
  
• Audio CDs or cassettes allow participants to review your web conference while not at a computer.
  
• Extend your message and branding well beyond the scope of your web conference. Distribute CD-ROMs, audio CDs, and cassettes to prospects, customers, employees, and stockholders. These materials are powerful because they are retained and passed around more than printed handouts.
  
• Help training participants learn more effectively. Using Web-hosted or CD-ROM Replays, audio CDs, and cassettes from seminars, training modules, or classes help users to easily review materials and reinforce what they have learned. Research shows that the retention rate for multimedia materials is higher than for printed handouts.
  
• Generate a new revenue stream and profit center by offering Self-running CD-ROM Replays, audio CDs, and cassettes of your event for sale.
  
• Transcripts provide a word-for-word record of your web event and can be used for marketing, training, HR, legal or to help satisfy requirements of Section 508 of the Americans with Disabilities Act.

Custom Development Services

We work with clients, partners, and resellers to develop custom registrations, logins, testing, surveys, team activities, group decision-making tools, and other custom applications and features. Even other web conferencing companies rely on our development expertise. If you don't see it in one of our products, just ask. We'll deliver exactly what you need.

Projects include:

• Customized tweaks to existing features
  
• Special versions of our products
  
• Client specific logins and web event logins from client sites
  
• Unique, web-based communication applications
  
• Applications that run within our web events
  
• Custom tools for sales, marketing, e-learning, testing, surveys, team activities, games, group decision-making, meetings, process simulation, and others
  
• Web-based communication for wireless handheld devices

Because our software was developed in-house from the ground up - and subjected to thousands of hours of real-world use - we are able to rapidly adapt it to a wide-range of applications. For most projects, we draw from our extensive code library, allowing us to deliver exactly what you need quickly and affordably.