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| How do I record a conference call? |
To receive a transcription or your conference you will need to order it through customer service. There is a 24 hour turn around time from your request to when you receive your transcript via e-mail. There is an additional fee for a transcript of $3.50 per line of text |
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| Can participants use their cell phones to join the conference call? |
Yes you can use your cell phone to call our 800 access number and join a conference call. |
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| How do I make a Conference Call? |
Notify your participants of the day / time of your conference call.
Send your participants the toll-free access number and participant code.
Instruct your participants to dial the access number at the time you specified.
Five minutes before your conference, dial your access number and enter your moderator code.
Your conference call will begin immediately!
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| How do I setup a conference call? |
Notify your participants of the day / time of your conference call.
Send your participants the toll-free access number and participant code.
Instruct your participants to dial the access number at the time you specified.
Five minutes before your conference, dial your access number and enter your moderator code.
Your conference call will begin immediately! |
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| How do I use the features on the dynamic management page? |
All buttons are toggles that will turn a feature on and off.
Instruct your participants to press *1 on their telephone keypad if they would like to ask a question.
For each question after the first click on ‘Take Next Question'
When the last question has been answered, click ‘Take Next Question' one more time to mute your participant. The moderator will hear an automated message "There are no more questions." |
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| How do I record the conference call? |
Three ways to record your call |
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| How do I download a recording? |
Your recordings will be listed by conference name and then date & time, with your most recent recording at the top. Find the recording you wish to download and right-click on ’Recording’ to the right of the date, time and length
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| What are the star commands? |
Out-Dial Instructions
*1 - Dial out to a participant: By pressing *1, the "leader" is temporarily removed from the conference and can dial out to another participant.
*2 - Return with a new participant: After dialing out to the participant, the "leader" can press *2 to return to the conference with the new participant.
*3 - Return without a new participant: After dialing out to the participant, the "leader" can press *3 to return to the conference without the new participant |
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| How do non-U.S. Residents join the call? |
You have 2 options to connect participants outside the U.S.:
Participant dials directly into the conference (Toll-Free Access numbers from Canada and U.K.)
Moderator dials out to the participant |
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| Can participants use their cell phones to join the conference call? |
Yes you can use your cell phone to call our 800 access number and join a conference call.
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